10-18-2023 07:01 PM
Hi all,
The Broker VM lost connection and displayed the warning "API Key Expired" on the XDR console.
I tried to log in to the Broker VM Web UI to re-register the Broker, but I couldn't connect.
When I opened the Broker VM, I encountered this screen and couldn't access the Broker's Console.
How can I re-register the Broker?
Also, why did the API Key for the Broker suddenly expire? The other Broker that was set up at the same time did not show this message. I would like to understand if re-registration is required periodically.
Thanks.
10-19-2023 07:02 AM
Hi @Chilla
Thank you for writing to Live Community.
I would highly suggest opening a support ticket through our support portal so that one of our support engineers can take a deeper look at this.
Hope this helps.
10-19-2023 07:02 AM
Hi @Chilla
Thank you for writing to Live Community.
I would highly suggest opening a support ticket through our support portal so that one of our support engineers can take a deeper look at this.
Hope this helps.
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