Cortex 7.2.0.63060 and 7.5.0.36150 cannot update neither uninstall

Hello

We have 2 machines with Cortex XDR, version 7.2.0.63060 one and version 7.5.0.36150 other

This machines cannot update, and we cannot uninstall cortex in those machines.

We try do this:

cytool protect disable

And then try uninstall, but does,t resolv

Closure of Bulk Alerts

Hello,

Can anyone please suggest on how we can close bulk alerts on XDR. Currently we can only select 100 at a time.

XQL question command line with " to XQL query

Hello dear community, 

is there a way to put the whole command line into the XQL query? As you can see the doublequotes are already set by the command line itself. 

In SQL I know to do it whith extra double quotes ""XYZ"". But how does that work with

Cortex XDR Postman API Collection

Simplify each step of building an API and streamline collaboration so you can create better APIs faster with Postman.

Read Cortex XDR Postman API Collection to learn more on this topic from our experts!

Palo Alto Networks Contributor:

Tiago

A question from the Alert Tuning Operations Webinar: Signing level in a child process

We have a mac-device on which even a reinstalled chrome creates child processes (Google Chrome Helper) that are apparently below the signing level of the parent process. Their signatures seem to be valid. Seems like whitelisting the hash of the initi

Cortex XDR Custom Prevention Profiles

Hi Palo Alto Team and Community!

I am recently working on Custom Prevention Rules on Restriction Profiles on Cortex XDR. 

I understand that I need to create user defined BIOC then attach it to a Restriction Profile for it to be a custom prevention ru

A question from the Alert Tuning Operations Webinar: Alerts & Exclusions

If I right click on an alert and create an exclusion, does that also only exclude the alert for this specific user-name? Which fields does it use exactly? Where can I see these exclusions afterward?

*Note: This question was submitted during our cus

Installation Cortex XDR Agent 7.7.1 on Windows Terminal Server

Hello dear Community, 

with our CSP we had some discussions about the installation on a Windows Terminal Server (Round Robin). 

Do we have to use the TS_ENABLED=1 flag to install the cortex agent on the Terminal Server? TS means hier temporary session

Unable to do anything in the computer

Hi, 

I was working for a company which installed Cortex XDR in my computer, now I have left that company while ago. 

They don't pick-up calls or anything in order to uninstall this for me. 

I can't use any files, It has now blocked my internet connecti

Need to disable 2fa google authentication for other user

Hi by mistake i had delete the 2fa google authenticator account  and now i am not able to login in xdr console without 2fa is there any way to disable the 2fa form other account.

Cortex XDR QRadar integration

We have installed the DSM/content pack(v1.10) in QRadar and configured QRadar as a syslog server in External Applications in the Cortex XDR dashboard. In the dashboard the status is valid, and in QRadar we see packets coming in. However it seems as i