Cloud Identity Engine: New Agent Version Alert

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Cloud Identity Engine: New Agent Version Alert

L3 Networker

Hi Team,

 

We have installed two Cloud Identity Engines in two different domains. Currently, we are seeing an alert on the Palo Alto hub page regarding the availability of a new agent version for the Cloud Identity Engine. We have a question: will the agent upgrade automatically, or do we need to manually uninstall the old agent and install the new version?

 

We have attached a screenshot for your reference.

Vinothkumar_SBA_0-1729227405569.png

Please clarify this for us.

 

Thank you.

1 REPLY 1

L5 Sessionator

Hi @Vinothkumar_SBA, thanks for reaching us using the Live Community.

 

The process to upgrade the agents is manual, you can follow the steps from this document: https://docs.paloaltonetworks.com/cloud-identity/cloud-identity-engine-getting-started/manage-the-cl...

 

If this post answers your question, please mark it as the solution.

JM
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