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10-17-2024 09:57 PM
Hi Team,
We have installed two Cloud Identity Engines in two different domains. Currently, we are seeing an alert on the Palo Alto hub page regarding the availability of a new agent version for the Cloud Identity Engine. We have a question: will the agent upgrade automatically, or do we need to manually uninstall the old agent and install the new version?
We have attached a screenshot for your reference.
Please clarify this for us.
Thank you.
10-21-2024 08:30 AM
Hi @Vinothkumar_SBA, thanks for reaching us using the Live Community.
The process to upgrade the agents is manual, you can follow the steps from this document: https://docs.paloaltonetworks.com/cloud-identity/cloud-identity-engine-getting-started/manage-the-cl...
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