Enforcing a cap on agent's resource consumption

[tmeksik]

Hi team

Is there a way to implement a limitation on how much resources the agent is allowed to consume i.e. a cap on CPU and memory usage?

Thanks

Tum

[aspatil · Accepted solution]

Hello @tmeksik ,

Thanks for reaching out on LiveCommunity!

We can do it with the help of Support Exception. However, you need to explain and validate with data points why the CPU/resource consumption is abnormally high (task manager screenshot will not suffice)

You can open a TAC case for the same.

If you feel this has answered your query, please let us know by clicking on "mark this as a Solution". Thank you.