For details on cookie usage on our site, read our Privacy Policy
Need to disable 2fa google authentication for other user
- LIVEcommunity
- Discussions
- Security Operations
- Cortex XDR Discussions
- Need to disable 2fa google authentication for other user
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Printer Friendly Page
Need to disable 2fa google authentication for other user
- Mark as New
- Subscribe to RSS Feed
- Permalink
06-14-2022 11:58 PM
Hi by mistake i had delete the 2fa google authenticator account and now i am not able to login in xdr console without 2fa is there any way to disable the 2fa form other account.
- Mark as New
- Subscribe to RSS Feed
- Permalink
06-15-2022 07:37 PM
Hi @NitinYadav you can reach out to your team with Domain Administrator or Super User roles in the PANW Customer Support Portal and request them to enable 2FA for your account.
- Mark as New
- Subscribe to RSS Feed
- Permalink
06-15-2022 07:45 PM
Hi @bbarmanroy @2fa is already enable I need to disable but without 2fa i am not able to login to disable the same.
- Mark as New
- Subscribe to RSS Feed
- Permalink
06-15-2022 07:54 PM
You cannot disable it by yourself as it is required to have 2FA. You'll need someone to remove your account from the CSP, and re-add you to go through the activation process to setup your 2FA from scratch.
- Mark as New
- Subscribe to RSS Feed
- Permalink
06-15-2022 08:27 PM
While removing account from CSP is it will get impact to my other accounts on cortex weather my all account will get disappear ?
Show your appreciation!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
