02-27-2023 07:05 AM
Alerts(incidents) are getting generated from the machines which are Not showing in the endpoints(Not reporting to console)list. what would the issue or backend path
02-27-2023 11:26 AM
Hi Vineeth,
Connectivity issues are commonly tied to a lack of access to various Palo Alto Networks resources to allow communication from the agent to the console. Please take a moment to review the Resources Required to Enable Access • Cortex XDR Pro Administrator Guide.
If all resources are enabled, please open a support case for troubleshooting How to Open a Support Case and Verify Entitlement - Knowledge Base - Palo Alto Networks
Thank you!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
