Non Reporting Machines

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Non Reporting Machines

L1 Bithead

Alerts(incidents) are getting generated from the machines which are Not showing in the endpoints(Not reporting to console)list. what would the issue or backend path


L3 Networker

Hi Vineeth, 


Connectivity issues are commonly tied to a lack of access to various Palo Alto Networks resources to allow communication from the agent to the console. Please take a moment to review the Resources Required to Enable Access • Cortex XDR Pro Administrator Guide.


If all resources are enabled, please open a support case for troubleshooting How to Open a Support Case and Verify Entitlement - Knowledge Base - Palo Alto Networks


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