@BigPalo wrote:Hi, We received a PA notification about Microsoft Windows 10 version 21H2 running on specific hardware architectures are incompatible with a security engine in Cortex XDR agent 7.0.0 – 7.4.0. In our case we have the following scenario:
- Cortex agent version: 7.4.3 and 7.5.0
- Cortex XDR PRO license (Endpoint protection + behavior analytics)
- Microsoft Windows 20H2 version At the beginning of the year we plan to upgrade to Windows version 21H2.
We would need to know how this announced incompatibility affects our case and it is necessary to take some action. On the other hand, we do not quite understand what impact the following paragraph has on us: While only Windows 10 version 21H2 and higher are incompatible, the Cortex XDR agent will disable the affected security engine in Windows 10 version 20H2, since it must be disabled prior to the upgrade to Windows 10 version 21H2.
What "affected security engine" do you mean? From the "Impact" section, how does it affect us if the BTP module is disabled? Can anyone respond to out question
Hi @BigPalo ,
The Cortex XDR Agent incompatibility and upgrade recommendation email mentioned the following affected systems:
Your scenario would not be affected by this incompatibility as the agent versions mentioned, "Cortex [XDR] agent version[s] 7.4.3 and 7.5.0," are not impacted.
I hope this helps.
@BigPalo wrote:Hi, We received a PA notification about Microsoft Windows 10 version 21H2 running on specific hardware architectures are incompatible with a security engine in Cortex XDR agent 7.0.0 – 7.4.0. In our case we have the following scenario:
- Cortex agent version: 7.4.3 and 7.5.0
- Cortex XDR PRO license (Endpoint protection + behavior analytics)
- Microsoft Windows 20H2 version At the beginning of the year we plan to upgrade to Windows version 21H2.
We would need to know how this announced incompatibility affects our case and it is necessary to take some action. On the other hand, we do not quite understand what impact the following paragraph has on us: While only Windows 10 version 21H2 and higher are incompatible, the Cortex XDR agent will disable the affected security engine in Windows 10 version 20H2, since it must be disabled prior to the upgrade to Windows 10 version 21H2.
What "affected security engine" do you mean? From the "Impact" section, how does it affect us if the BTP module is disabled? Can anyone respond to out question
Hi @BigPalo ,
The Cortex XDR Agent incompatibility and upgrade recommendation email mentioned the following affected systems:
Your scenario would not be affected by this incompatibility as the agent versions mentioned, "Cortex [XDR] agent version[s] 7.4.3 and 7.5.0," are not impacted.
I hope this helps.
