Outdated content update

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Palo Alto Networks Approved
Palo Alto Networks Approved
Community Expert Verified
Community Expert Verified

Outdated content update

L3 Networker

Hello , 


What could be the possible reasons for outdated content version despite the agents running in the latest agent version .


L4 Transporter

For one of the affected machines,  what configuration are you using for agent update setting?



David Falcon 
Senior Solutions Architect, Cortex
Palo Alto Networks® 

L4 Transporter

Hi Shashanksinha,


Two common issues are the endpoint being out of disk space, and the endpoint being unable to connect to Google Storage APIs.  You can check your firewall/web proxy logs to determine if the agent is being blocked.  Please take a look at the Required Resources for a list of IPs/FQDNs which are required for agents to function properly.

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