Problem bei Installation eines Cortex XDR Clients 8.0.1.33809 (Win, 64 Bit, msi) auf Microsoft Surface Pro 9 5G ,Prozessor: Microsoft SQ3 (ARM64)

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Problem bei Installation eines Cortex XDR Clients 8.0.1.33809 (Win, 64 Bit, msi) auf Microsoft Surface Pro 9 5G ,Prozessor: Microsoft SQ3 (ARM64)

Wir haben Probleme bei der Installation eines Cortex XDR Clients 8.0.1.33809 (Win, 64 Bit, msi) auf einem Rechner Microsoft Surface Pro 9 5G (Prozessor: Microsoft SQ3 (ARM64) / OS: Windows 11 22H2)

Installation des Cortex beginnt,  Cortex-Installation versucht dann die entsprechenden Dienste zu starten und bricht dann wie folgt ab:

SetupWizard ended prematurely

1 accepted solution

Accepted Solutions

L3 Networker

Hi @Michael.Christian,

 

I would recommend you repost your query in English. Doing this would ensure you reach the maximum number of people in the community as possible, which would provide you with a lot more responses.

 

Either way, Cortex XDR for Windows does not support ARM architecture. Please visit the below link to review the minimum hardware and software requirements.

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/8.0/Cortex-XDR-Agent-Administrator-Guide/Corte...

 

Thanks in advance.

View solution in original post

2 REPLIES 2

L3 Networker

Hi @Michael.Christian,

 

I would recommend you repost your query in English. Doing this would ensure you reach the maximum number of people in the community as possible, which would provide you with a lot more responses.

 

Either way, Cortex XDR for Windows does not support ARM architecture. Please visit the below link to review the minimum hardware and software requirements.

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/8.0/Cortex-XDR-Agent-Administrator-Guide/Corte...

 

Thanks in advance.

Thank You 🙂

  • 1 accepted solution
  • 2319 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!