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Report exporting questions

L0 Member

I have a custom timer filed called analysttimer, which recording the time analyst spend on an incident, once the incident this field will shows total time spend. I can see the total time is captured in the analysttimer.totalduration field. 

 

When create a report, I can only refer analysttimer filed as whole in the widget, rather than directly refer to analysttimer.totalduration as column. 

 

It shows the actual mins if I look at the report directly in XSOAR, however if I export this report to a CSV or PDF the column shows the status of the analysttimer rather than the actual mins as attached image shows.

 

As anyone see this before? any suggestion how can I get the actual mins in the CSV file?

 

Thank you in advance

1 ACCEPTED SOLUTION

Accepted Solutions

@LinsongGuo It's best you mark this as Solved and create a new topic in the XSOAR forum.

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3 REPLIES 3

L4 Transporter

@LinsongGuo is the question for XSOAR? This is a XDR forum.

L0 Member

oh sorry yes it is XSOAR question can you move it or I should create another one?

@LinsongGuo It's best you mark this as Solved and create a new topic in the XSOAR forum.

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