Report exporting questions

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Please sign in to see details of an important advisory in our Customer Advisories area.

Report exporting questions

L1 Bithead

I have a custom timer filed called analysttimer, which recording the time analyst spend on an incident, once the incident this field will shows total time spend. I can see the total time is captured in the analysttimer.totalduration field. 


When create a report, I can only refer analysttimer filed as whole in the widget, rather than directly refer to analysttimer.totalduration as column. 


It shows the actual mins if I look at the report directly in XSOAR, however if I export this report to a CSV or PDF the column shows the status of the analysttimer rather than the actual mins as attached image shows.


As anyone see this before? any suggestion how can I get the actual mins in the CSV file?


Thank you in advance

1 accepted solution

Accepted Solutions

@LinsongGuo It's best you mark this as Solved and create a new topic in the XSOAR forum.

View solution in original post


L5 Sessionator

@LinsongGuo is the question for XSOAR? This is a XDR forum.

L1 Bithead

oh sorry yes it is XSOAR question can you move it or I should create another one?

@LinsongGuo It's best you mark this as Solved and create a new topic in the XSOAR forum.

  • 1 accepted solution
  • 3 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!