SAML SSO configuration error - JumpCloud (Third-Party IDP Provider)

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SAML SSO configuration error - JumpCloud (Third-Party IDP Provider)

L0 Member

Hi All,

 

We have setup SAML SSO but receiving an 'Unauthorized.Error 4014' error.

 

The following configuration was made:

 

IDP provider:

 

AmitYadav_Geo_0-1682001187543.png

AmitYadav_Geo_1-1682001241414.png

 

AmitYadav_Geo_2-1682001312604.png

AmitYadav_Geo_3-1682001356133.png

Cortex XDR SSO configuration:

AmitYadav_Geo_4-1682002861683.png

 

Unfortunately we receive the below error:

AmitYadav_Geo_5-1682002962062.png

Would anyone know whats occuring here please.

Many thanks

Amit

 

 

2 REPLIES 2

L4 Transporter

Hi @AmitYadav_Geo,

 

Thanks for reaching out through LIVEcommunity!

 

The error you've provided "Unauthorized.Error 4014" is indicative of a configuration error in the mapping.  Please see below for example schemas and ensure that yours match.

 

Email: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddress

Group Membership: http://schemas.microsoft.com/ws/2008/06/identity/claims/groups

First Name: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/givenname

Last Name: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/surname

 

I'll also add that if this is a critical issue please create case with our support engineers.  They'll be able to provide you guidance as you work through this issue.

 

I hope this information helps and have a great day!

Hi Anlynch,

The links you posted are broken:

 

AmitYadav_Geo_0-1682429855931.png

Also in the guidance of Cortex XDR support engineer, I have set the attributes to his advice:

 

"Please bear in mind that in SSO Mapping you need to use the following values:"

 

email=email
firstname=firstName
group_name: groupName
lastname = lastName

Therfore I added the group attribute.

AmitYadav_Geo_1-1682430948814.png

 

Unfortunately still getting the '4014' error 😞 😞

AmitYadav_Geo_2-1682431055087.png

 

Any ideas please?

Many thanks

Amit

 

 

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