Upgrade 4.X Cortex Tenant

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Upgrade 4.X Cortex Tenant

L1 Bithead

Does anyone know how to upgrade the Cortex tenant from 3.x to 4.x, do I have to talk to Palo Alto or it can be upgraded by myself?

4 REPLIES 4

L0 Member

I have the same question. I'm going to open up a support case. 

Did they tell you something else?

L0 Member

It would directly be updating by Cortex team itself, no need for manual intervention as this is SAAS Product

L4 Transporter

 

Hi everyone, you can proceed with the migration. The automatic migration is scheduled for February 2026, but if you prefer, you can migrate earlier.

I’ve already done it in my company. There were a few bugs related to playbooks and optimizations, but nothing critical.

If this post answers your question, please mark it as the solution.




Best regards
Tiago Marques
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