07-15-2020 07:05 PM
I use MacOs and Cortex XDR, and I wanna uninstall the Cortex XDR.
Cortex XDR Uninstaller.app said a following sentence:
[ Enter agent protection password ( set by the administrator ) ]
I didn't set the agent protection password.
How can I uninstall the Cortex XDR???
MacOs Catalina 10.15.5
Cortex XDR Version 7.1.1
Please help me.
07-15-2020 08:59 PM
Hi @nnEiji-
The agent protection password can be set in the agent settings profile for each specific OS type. To set the password, go to Endpoints > Policy Management > Profiles and either modify an existing profile or create a new one. Ensure you select the correct OS that you want to set -- in this case macOS. Next locate uninstall password, set it, and save it. Make sure that the profile is applied to the correct policy rule that includes the machine you wish to set.
07-16-2020 01:22 AM
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