creat exception profile with file extension

Showing results for 
Show  only  | Search instead for 
Did you mean: 

creat exception profile with file extension

L0 Member

my customer has a service that requires to be excluded from Cortex XDR agent activities. he gave me some processes and file extensions and paths. where can I do this on Cortex console? 


L4 Transporter

Hi @Mostafa.Elsayed-


You will do this at the profile level.  Go to Endpoints > Policy Management and select the Profiles option.  From there, select the malware profile and add the exceptions as whitelist entries.


For the exploit side, go to Endpoints > Policy Management > Global Exceptions and enter the process information there.  You can then select the Exploit Prevention Modules that you wish to disable.  



David Falcon 
Senior Solutions Architect, Cortex
Palo Alto Networks® 

Hi @dfalcon

How you make exception for file extension? also if you have only the process name, how you would fill the parent process box?

I am seeing high memory usage on a database server with XDR being the offender.   I need to exclude all scanning/ monitoring from the directories where my data and log files live on that drive.   Please provide the detail of what and how to accomplish that task.

  • 3 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!