Work with an email attachment

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Work with an email attachment

L1 Bithead

Hello community,

 

I'm facing some problems in order to work with the attachment of potential phishing cases. The phishing button that we have configured sends the original email as an attachment without format. Which is making XSOAR read it like that:

 

Sergio_Gonzalez_0-1607505981146.png

I've coded an automation that extracts everything needed from an email. In order to work I've tested that by uploading a .eml in the playground and running this automation with the entry ID generated.

 

The problem I have is that I'm not being able to get these attachment entryID in order to start the analysis, I've tried with the attachment.[0].path but this is not working.

 

Sergio_Gonzalez_1-1607506152397.png

 

As the automation seems to find in different path.

 

Any ideas of how can I work with this file, should I change the path in the automation created?

 

Thanks in advance!

Sergio

1 REPLY 1

L4 Transporter

Hi @Sergio_Gonzalez,

 

I recommend posting your inquiry to the XSOAR LiveCommunity page as its members are well-experienced in the XSOAR platform.

Visit our Cortex XDR Customer Corner on Live Community to access resources for your product journey, engage in discussions with community members and subject matter experts, and register for upcoming events!

*Cortex XDR Customer Corner: https://live.paloaltonetworks.com/t5/cortex-xdr-customer-corner/ct-p/Cortex_XDR_Customer_Corner

Join our Cortex XDR Office Hours to receive live guidance and training from our Customer Success Architects.

*Cortex XDR Office Hours [NAM]: https://paloaltonetworks.zoom.us/webinar/register/3316669859020/WN_yMpAB-aBTt6xk2h-gsra4w
*Cortex XDR Office Hours [EMEA/APAC]: https://paloaltonetworks.zoom.us/webinar/register/4116709604301/WN_CZuFE5CHQbG9LUEqugsIOw
  • 2846 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!