- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
05-04-2022 08:14 AM
Hi All, I am new to Cortex XSOAR. I have one question. lets say we are fetching the incidents for any specific time interval and now considering SOAR recommended fetch limit of 200 Incidents per fetch, there can be situation when we might have more than 200 incidents and in this case we will have backlog of these remaining incidents for next fetches. Such situation can occur multiple times and backlog incidents will go onto multiply. Now can we invoke this integration instance dynamically so that we can bring rest of incidents(incidents after 200th incident in that time interval) quickly without waiting for next fetch?
05-09-2022 09:56 PM
Hi @AChawale, I'm not aware of any method to force incident polling on-demand. You can only vary the incident fetch count and frequency. You can make changes to those parameters on-demand.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!