About Fetch Incidents interval

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About Fetch Incidents interval

L0 Member

Hi All, I am new to Cortex XSOAR. I have one question. lets say we are fetching the incidents for any specific time interval and now considering SOAR recommended fetch limit of 200 Incidents per fetch, there can be situation when we might have more than 200 incidents and in this case we will have backlog of these remaining incidents for next fetches. Such situation can occur multiple times and backlog incidents will go onto multiply. Now can we invoke this integration instance dynamically so that we can bring rest of incidents(incidents after 200th incident in that time interval) quickly without waiting for next fetch?


L4 Transporter

Hi @AChawale, I'm not aware of any method to force incident polling on-demand. You can only vary the incident fetch count and frequency. You can make changes to those parameters on-demand. 

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