Create incident with Script

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Create incident with Script

L2 Linker

Hi all,

I am creating an incident with script as following:

    uri = f'/incident'
    body = {
        "name": incident_name,
        "type": incident_type,
        "createInvestigation": True,
        #"rawJSON": json.dumps({'hello': 'test'})
    }
    return execute_command('demisto-api-post', {'uri': uri, 'body': body}, fail_on_error=False)

and i want to use a field that type is json. My purpose when i create an incident, i want to send args for playbook (if I give an input in rawjson, I can reach the result with the operations I will do here.) For example -> rawJSON: {"password":"defaultpassword"} and in playbook, I can get these on the playbook.

But rawJson doesn't work. Do you have any idea?

1 accepted solution

Accepted Solutions

L4 Transporter

Far as I know the /incident doesn't accept the rawJSON, you gotta build the body and send in the fields you want, example below.

 

Better option is to use /incident/json endpoint as this will accept a raw json body, and you and then add a Classifier and Mapper to it via Settings -> Objects Setup -> Incidents -> Classifiers and Mappers -> API Endpoints (3 dots on right side) -> Incident API. 


/incident/json body example:

body = {
"name": "json incident",
"type":"xsoar incident type",
"key1":"ready key one",
"key2":"ready key two"
}

 

/incident API body example

# body of the Incident, with all the fields we want to map.
# createInvestigation = True is required to have the playbook run automatically
body = {
"severity":1,
"owner":"admin",
"CustomFields": {
"eventtype":"Test API"
},
"type":"Unclassified",
"name":"Test Incident API",
"details":"This is a test",
"dbotcreated":"2012-10-27T15:41:55Z",
"createInvestigation": True
}

View solution in original post

1 REPLY 1

L4 Transporter

Far as I know the /incident doesn't accept the rawJSON, you gotta build the body and send in the fields you want, example below.

 

Better option is to use /incident/json endpoint as this will accept a raw json body, and you and then add a Classifier and Mapper to it via Settings -> Objects Setup -> Incidents -> Classifiers and Mappers -> API Endpoints (3 dots on right side) -> Incident API. 


/incident/json body example:

body = {
"name": "json incident",
"type":"xsoar incident type",
"key1":"ready key one",
"key2":"ready key two"
}

 

/incident API body example

# body of the Incident, with all the fields we want to map.
# createInvestigation = True is required to have the playbook run automatically
body = {
"severity":1,
"owner":"admin",
"CustomFields": {
"eventtype":"Test API"
},
"type":"Unclassified",
"name":"Test Incident API",
"details":"This is a test",
"dbotcreated":"2012-10-27T15:41:55Z",
"createInvestigation": True
}
  • 1 accepted solution
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