Did not get the expected value from test (85) issue with Remedy Integration

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Did not get the expected value from test (85) issue with Remedy Integration

L2 Linker



While doing the customized Remedy integration test, getting-"Did not get the expected value from test (85)" but able to fetch the incident status via "remedy-incident-get incidentID", OAuth test successful via "remedy-auth-test" in playground through queries and also generating the Incidents.

Could anyone assist me with this?


L3 Networker

Hello Asmita,


In this case we recommend you create a support ticket so they can assist you in troubleshooting this question.

L2 Linker

Is palo alto supports customized integration?

L3 Networker

Yes, you can create your own integration, also known as BYOI. Please follow these directions on how to do this: https://xsoar.pan.dev/docs/tutorials/tut-integration-ui

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