07-26-2021 03:47 AM
i could see an integration failed to pull incidents error on enabling fetch incidents check.How do we know where the error is and what caused??Where can we check that?
07-26-2021 12:54 PM
You can find the error in the logs. Navigate to Settings->Troubleshooting>About and download logs.
Look for _fetch-incidents: Timeout in the logs
07-30-2021 12:41 AM
As well as @aazadaliyev suggestion you could try and look through the error message on the integration instance itself, when you hit test that wil give you a reason why the test has failed.
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