Failed to pull incidents integration

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Failed to pull incidents integration

L0 Member

i could see an integration failed to pull incidents error on enabling fetch  incidents check.How do we know where the error is and what caused??Where can we check that?

2 REPLIES 2

L2 Linker

You can find the error in the logs. Navigate to Settings->Troubleshooting>About and download logs.
Look for _fetch-incidents: Timeout  in the logs

L4 Transporter

As well as @aazadaliyev suggestion you could try and look through the error message on the integration instance itself, when you hit test that wil give you a reason why the test has failed.

PCCSA PCNSA PCNSE PCSAE
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