08-31-2023 12:36 AM - edited 09-01-2023 04:51 AM
08-31-2023 02:11 AM
Hi @Himangi ,
It is because the type of the field. If you go to the Setting -> Object Setup -> Incident Fields you can search and see the type of the mail. If it is an array, it will expect a list. You can see an example below:
08-31-2023 02:11 AM
Hi @Himangi ,
It is because the type of the field. If you go to the Setting -> Object Setup -> Incident Fields you can search and see the type of the mail. If it is an array, it will expect a list. You can see an example below:
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