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how to re-pull QRadar case
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how to re-pull QRadar case
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05-11-2023 10:20 AM
Our client leverages QRadar as their SIEM.
will pull in all cases and then have a pre-processing rule that drops any case that does not have "MSSP" in the name.
This works 99% of the time, but there are certain times when MSSP cases get dropped and we don't we don't know why yet.
Is there a way to "re-pull" Qradar cases from QRadar if the integration has already recognized them and dropped them.
I basically want a command to call QRadar integration again for a specific offense and have it create an XSOAR case.
Any thoughts or suggestions are appreciated -
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05-11-2023 12:26 PM
You could always try and setup the same integration and have it classified with a different name and no pre-processing to see what could be getting missed with the pre-processing rule.
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