Issues after upgrading XSOAR

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Issues after upgrading XSOAR

L0 Member

Hello wonderful people,


I just upgraded XSOAR from version 6.9 to version 6.11 in a live environment.


The upgrade was successful but "I got failed to migrate podman containers" after the upgrade.


Also after all, whenever I try to pull data from my instances, I keep getting the below error:


Script failed to run: "docker images demisto/python3:" with error "exit code 125" and output "error: mkdir /tmp/podman-run-985/containers: permission denied " (2617) (2603)


I have given the demisto (and everyone else i.e. 777) permission on the /tmp/podman-run-985/containers directory and its parent directory, but nothing has changed.


I guess the installer needed to write into /usr/local/demisto/res/ directory but I am not sure of the user that needs that write permission.


Please kind hearted experts and noobs I welcome any suggestions that can help me resolve.


Thank you all.


L4 Transporter

Might be worth running through the steps on the Troubleshooting Podman page in the Cortex XSOAR Admin Guide?



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