Marketplace Content Not Available

[MMagdic]

Recently I was trying to install Oletools pack and got an error:
Could not install pack: Get "https://marketplace.xsoar.paloaltonetworks.com/content/packs/Oletools/1.0.5/Oletools.zip": x509: certificate signed by unknown authority

Trying other packs, same error.

I never changed or updated default PA certificate.

Cortex XSOAR 

[oromeromoya]

Hi @mmagdic

Thanks for reaching out to us about this topic. Can you please check if you recently started using a proxy to access from XSOAR to external URLs?

[MMagdic]

Yes, I am using proxy and the cert is imported into the chain, but still the same. Is there something else that I need to do, and how you would approach this issue?

[oromeromoya]

Please follow these guides regarding how to do certificates in XSOAR:

X6:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.12/Cortex-XSOAR-Administrator-Guide/HTTPS-...

X8:

https://docs-cortex.paloaltonetworks.com/r/Beta/Cortex-XSOAR/Cortex-XSOAR-8-On-Prem-Administrator-Gu... 

https://xsoar.pan.dev/docs/reference/articles/trust-custom-certificates

Also, a temporary workaround should be creating a proxy exception for accessing XSOAR.