Propagation labels problem

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Propagation labels problem

L2 Linker

Hi everybody, I am really having a hard time syncing content with tenants because propagation labels aren't working properly for me. To give you an example, I create an xsoarcommunity tenant and set the propagation label to carbon_test so that I can't sync cortex xdr content with this tenant by mistake. Palo Alto Networks Cortex XDR - Investigation and Response content pack is already installed and I set the propagation label to xdr_test and xdr_master. In theory this pack shouldn't be syncable with the tenant I just created. Here is what happens, every single component of the content pack is now syncable.






Another thing to note is that if I set the propagation label to all in this case only the content pack is syncable, not every component.

I upgraded from 6.6 to 6.8 just to check if the latest release fixed the issue but unfortunately it didn't.


did I misunderstand how propagation labels work? If not is there anything I can do to fix this?


L1 Bithead

Hello Enes, I see your issue and agree there must be something more to this. I took a look at our documentation and found this note: 

"As of version 6.0, if there is no relevant propagation tag on your content, for example, a script or playbook, but it is a dependency of a package that you do propagate to a tenant, the unlabeled content is still synced to the tenant." You can find the full article here:


Maybe this is the reason why the packages are being synced to the tenants even though they shouldn't. I also took a look at this other article that talks about content dependencies and syncing even when the propagation labels don't match so please read this one as well:


Let me know if any of the above fixes your issue or if you need further assistance. 

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