Put alerts of the same type in just a single one daily.

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Put alerts of the same type in just a single one daily.

L4 Transporter

Hello, 

I receive many alerts of the same type each day creating an incident for each. 

I would like to put together all them in an incident and avoid creating incidents individually. So it will be solved just once.  

2 REPLIES 2

L4 Transporter

Sounds like you need a preprocessing rule or more likely a script.   Checkout the training video on Preprocessing:

 

https://live.paloaltonetworks.com/t5/cortex-xsoar-how-to-videos/cortex-xsoar-how-to-customer-success...

 

Alternatively you could use the Dedup - Generic v4 playbook as one of the first steps in the playbook, and have it search for an existing Incident and link & close the new one to that.

L4 Transporter

Thanks for the reply,

Yes, a preproccessing rule which saves in a list the daily data with a daily job creating an incident with all the data.

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