Some simple task taking long time to complete, dont know why

[LinsongGuo]

Hi Everyone

I have multiple simple playbooks tasks taking over a mins to complete, such as closing ticket, condition select etc, 

We checked the CPU and Memory usage it seems normal,

Any suggestion where I can change why ti taking so long?

Cheers

[Ivetto]

Hello LinsongGuo,

In these cases usually we recommend to check the hardware is up to standard, following this article: https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.10/Cortex-XSOAR-Administrator-Guide/System...