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03-02-2022 03:53 AM
Hi Guys,
After assigning an analyst to an incident we receive one email per task change from DBOT, that is very noisy and I don't see any reference on the documentation to customize the same. Highly appreciate if anyone can tell me how to get around this. The email is as below
DBot has updated an incident 400681 Use-case Name .
View it on https://XSOAR-LINUX/acc_Tenant01#/WarRoom/68777
Thank you in advance.
03-02-2022 04:17 AM
Hi,
Thanks for posting in our Live Community board. You can manage these notifications directly from the User Profile section -> Notifications tab where you can configure which notifications to receive and through which channels. Notifications are presented by categories. By default, all of the categories and channels are selected.
03-02-2022 04:17 AM
Hi,
Thanks for posting in our Live Community board. You can manage these notifications directly from the User Profile section -> Notifications tab where you can configure which notifications to receive and through which channels. Notifications are presented by categories. By default, all of the categories and channels are selected.
03-02-2022 10:52 AM
It worked thank you for the solution
11-21-2022 09:28 AM
My admin account has the following preferences:
yet I'm still receiving frequent email notifications to my admin account when things like the following happen:
Any thoughts?
12-20-2022 08:07 PM
Hi,
Probably your email is in the server configuration "server.notification.using.send-mail" key. You can check this by going to About -> Troubleshooting.
KR,
Vidura
08-02-2023 01:44 PM
Sorry to dig up an old thread, but this only works for the user who is specifically logged in. As the admin, how would you manage these messages for all the users or groups?
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