Task to find incidents with same SourceBrand

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Task to find incidents with same SourceBrand

L4 Transporter

SearchIncidentsV2 don't show all the columns needed to find the incidents wanted. How can this columns be shown to search inside them?

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Accepted Solutions

L4 Transporter

Hi @Josep, did you try the command like below. 

Screen Shot 2022-12-22 at 3.39.26 pm.png

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3 REPLIES 3

L3 Networker

I was able to successfully find incidents with the same sourceBrand value using the FindSimilarIncidents automation. Use sourceBrand as an input under similarIncidentFields and adjust the other inputs to match your use case and it should return a list of incidents with the same sourceBrand value.

L4 Transporter

Hi @Josep, did you try the command like below. 

Screen Shot 2022-12-22 at 3.39.26 pm.png

L4 Transporter

Happy new year Fernandes!

Yes, it's exactly how you said.

BCC_Automatizacion_Josep_0-1672731254849.png

 

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