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Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.
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Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.
About Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.

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Resolved! HTTPS with a Signed Certificate

Hi, As per the below link, XSOAR on-perm services by default use self-signed certificates for secure HTTP connections. It would be great if you confirmed this would be applicable for the hosted service as well. https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-5/cortex-xsoar-admin/high-availability/use-a-signed-certificate#:~:text=By%20...

DP696 by • L2 Linker
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Resolved! Installing Python Libraries for Custom Automations

I have a need to use a library called "Beautiful Soup" for scraping and HTML Parsing on a Custom Automation I am writing for use in a playbook. How do I install the dependencies so that I can use any library that I need ? Traditional on VSCode I would use pip install etc on the server I see that it isn't so simple. Thanks in advance Cortex XSOAR

Free Cortex XSOAR training!

Hello to all on the youtube channel for the live community there is a 6 hour free training. You can also test the free community edition for the Cortex XSOAR and schedule a workshop if want to play with the tool a little more: https://www.youtube.com/playlist?list=PLD6FJ8WNiIqUVEA2e5LZhmqNnwFcFhDTZ About registering to a Palo Alto free Wor...

Resolved! Returning output from scripts that run on indicators to the war room

Hi, I am playing around with buttons on indicator layouts. The output from the script comes as a notification on the bottom of the screen. The output gets truncated if long. To overcome the problem I used the following lines of code. ``` command_result = CommandResults(readable_output=text)result = command_result.to_context() return_results...

How to remove Integration "cache" completely

Hi, We are facing an issue where the integration ran into an error trying to pull an investigation from Secureworks, where an asset was not found, and the integration kept giving the same error continuously and would not pull the next investigation or further investigations after that. Below is the error the integration gives Error: Script...

Resolved! SLA Total Duration field in incident table

I can query successfully tickets that have an SLA > than X seconds. What I'm having trouble with is displaying a field in the incident table. For example: If i pull back tickets that have an SLA.TotalDuration > 2 days, I want to see the tickets and sort by the longest running SLA and see how much we went over by, but I can't do that bec...

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JoshBoyd by • L2 Linker
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Resolved! Replying to an Email using a Playbook

Hi All, I need to automate customer follow ups using XSOAR. My requirements are as below. Listen to emails and create incidents for each sent email - EWS V2 is being used for this Once the initial mail is sent XSOAR will follow up with the customer sending replies to the initial email If customer replies, XSOAR will notify the analyst. I'm...

Resolved! Using Incident Variables Within Data Collection Web Form

Hello, I am attempting to use variables such as ${incident.name} within the Web Form in the section called "Short Description". After conducting tests I can see that It wont render any variables. They just appear as above. Now I can see that it supports Markdown, is there a way to display incident information in this section? The Use Case at han...

Podman - Docker - new Integration

Why does every time I install a new Integration like (Splunk) I get a warning ( unavailable docker image 'demisto/python3XXXXXX' ) Used by Integration (name of the integration)?although I have opened the access and if I go to the console i can pull this docker image and it will install without this warning.It should be done automatically right? ...

Cortex XDR Incident

Hello everyone, we started dealing with Cortex XDR and after getting the furst Incident, I am kinda lost. I am not even sure whats the issue, there is a lot of "information" on the management console. For example, the Incident, under "Key Assets & Artifacts" shows conhost.exe and powershell.exe with WF verdict, benign in this case, however, ...

klerini by • L0 Member
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How to count the playbook

We have a question for how to count the playbook? We have a function with 3 product and 3 version.How to count/quantify the playbook? Is 3 product X 3 vesrions =9 playbook?For the playbook should different versions/bands be in the different playbooks?

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