Resolved! HTTPS with a Signed Certificate

Hi,

As per the below link, XSOAR on-perm services by default use self-signed certificates for secure HTTP connections. It would be great if you confirmed this would be applicable for the hosted service as well. 

https://docs.paloaltonetworks.com/co

Resolved! Installing Python Libraries for Custom Automations

I have a need to use a library called "Beautiful Soup" for scraping and HTML Parsing on a Custom Automation I am writing for use in a playbook. How do I install the dependencies so that I can use any library that I need ? 

Traditional on VSCode I wou

Resolved! Returning output from scripts that run on indicators to the war room

Hi,

I am playing around with buttons on indicator layouts. The output from the script comes as a notification on the bottom of the screen. The output gets truncated if long. To overcome the problem I used the following lines of code.

```

command

Resolved! SLA Total Duration field in incident table

I can query successfully tickets that have an SLA > than X seconds.

What I'm having trouble with is displaying a field in the incident table. 

For example:  If i pull back tickets that have an SLA.TotalDuration > 2 days, I want to see the tickets an

Resolved! Replying to an Email using a Playbook

Hi All,

I need to automate customer follow ups using XSOAR. My requirements are as below.

• Listen to emails and create incidents for each sent email - EWS V2 is being used for this
• Once the initial mail is sent XSOAR will follow up with the custome

Resolved! Using Incident Variables Within Data Collection Web Form

Hello, I am attempting to use variables such as ${incident.name} within the Web Form in the section called "Short Description". After conducting tests I can see that It wont render any variables. They just appear as above. Now I can see that it suppo

Resolved! Subplaybook execution count

Hi!

Is there a way to count how many times was the specific subplaybook executed across mutliple/all incidents? How to ensure the number includes loops in subplaybooks?

The reason I need this number is to better understand ROI of the platform.

Th