Resolved! Assign owner to "current user" in playbook tasks

Hi,

There is a playbook task at one of the early steps which asks analyst to start investigation or not. The below command let me change owner to command executer himself but i need this execution inside the playbook. When an analyst click "Yes" to p

Resolved! how to use demisto-api-download in a Automation

I am trying to use the built in demisto-api-download autmation to download a file from our hosted xsoar instance 

I am struggling to figure out how to format my command in the automation. From the documentation these are the inputs :
 

Arguments Descrip

Resolved! Email Pre-Process not dropping email replies

I am attempting to use the Email Communication type to create email threads instead of new incidents when a reply is received. From what I understand you set a Proccessing-Rule based on type and then set "Run a script" to Pre-process email script. I

Resolved! SLA best practices

Hi,

 I want to set sla times per severity type but it seems xsoar bind sla's to incident type, so i think i need to start each sla per severity in playbook by testing severity it is nearly clear for me. But i am confused what type of SLA should i crea

Resolved! Different response page server

Hi, 

In a multitenant deployment i want to place the response page somewhere else from the "Host-tenant" machine  lets say customer environment. And configure   "External Host Name" to this new server which is accessible from customer local area.

Reg

Resolved! Print Command "The command does not exist or it is disabled"

Hello All, I am having issues with the "Print" command on the XSOAR. I am dealing with the current up to date version (6.5.0) and this is a persistent error that appears every few days. The following error is received and in no way has the command be

Resolved! javascript return context key from variable

Hi!

I have modified a simple Javascript automation, however i can't seem to put an input value as a context key. In the below sample i declare  var Key = args.parent; and in the return statement i try to use this variable as context entry.

In reality,