How to remove Integration "cache" completely

Hi,

We are facing an issue where the integration ran into an error trying to pull an investigation from Secureworks, where an asset was not found, and the integration kept giving the same error continuously and would not pull the next investigation

Podman - Docker - new Integration

Why does every time I install a new Integration like (Splunk) I get a warning ( unavailable docker image 'demisto/python3XXXXXX' ) Used by Integration (name of the integration)?

although I have opened the access and if I go to the console i can pull t

Cortex XDR Incident

Hello everyone, we started dealing with Cortex XDR and after getting the furst Incident, I am kinda lost. I am not even sure whats the issue, there is a lot of "information" on the management console. For example, the Incident, under "Key Assets & Ar

If a pre-process rule fails how can it been seen if the incident hasn't been created?

Hello,

If a pre-process rule fails how can it been seen if the incident hasn't been created?

Could be that the the incident is created anyway?

Just to set in context:

A pre-process is created to introduce the playbook procedure documentation in the

Send Report to Slack

Hi,

I want to send the report created from Dashboard&Report section via slack. Is this possible? I only saw mail configuration.

How to count the playbook

We have a question for how to count the playbook?

We have a function with 3 product and 3 version.
How to count/quantify the playbook? Is 3 product X 3 vesrions =9 playbook?

For the playbook should different versions/bands be in the different playboo

Problems with the Integration "QRadar v3" - Mirroring not working and qradar-reset-last-run command not working

Transformer to delete line breaks in a string

Hello,

Some data is introduced in XSOAR with line breaks. Example:

data1,

data2,

data3,

data4

This data is joined with "," to be introduced in a task. However, data is not parsed correctly and the line breaks are introduced, causing an incorrect

Obtain payloads bounded by time and IoCs of Cisco Firepower from XSOAR

Hello,

We'd like to use Cisco Firepower integration to obtain extra info for our playbooks. However, we can't find the proper command to get the payloads of an event. 

XSOAR Incident Opened Time

Once a XSOAR incident is created, how can we find when a user actually clicked & opened incident for the first time?