Reload QRadar incident information

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Reload QRadar incident information

L4 Transporter

Is there a form to reload the QRadar inicial values for the incident in case it didn't extract them?


Once QRadar set his values in incident context there's no way to reload them in case of error. 




L4 Transporter

Hi @Josep


Are you referring to incident mirroring. Refer -


Without incident mirroring, the only way to refetch incidents is by resetting the last run time inside the integration. Screen Shot 2022-09-15 at 1.39.17 pm.png

(Note:  This will create duplicate incidents)

L4 Transporter

Thank for the reply, I'll check


'Reset the "last run" timestamp' does not appear. But even if I could do it how it would affect the other incidents?

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