Reload QRadar incident information

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Reload QRadar incident information

L4 Transporter

Is there a form to reload the QRadar inicial values for the incident in case it didn't extract them?

 

Once QRadar set his values in incident context there's no way to reload them in case of error. 

 

 

3 REPLIES 3

L5 Sessionator

Hi @Josep

 

Are you referring to incident mirroring. Refer - https://xsoar.pan.dev/docs/reference/integrations/q-radar-v3#mirroring.

 

Without incident mirroring, the only way to refetch incidents is by resetting the last run time inside the integration. Screen Shot 2022-09-15 at 1.39.17 pm.png

(Note:  This will create duplicate incidents)

L4 Transporter

Thank for the reply, I'll check

 

'Reset the "last run" timestamp' does not appear. But even if I could do it how it would affect the other incidents?

  • 1478 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!