XSOAR - Error in XDR Automation

[nithin.k]

Hi,

When i am trying to execute the automation xdr-get-incident-extra-data (Cortex XDR - IR) in playbook, i am getting an error as shown in the screenshot below. What could be the reason? Kindly help,

Thanks,

Nithin

[gyldz]

Hi @nithin.k ,

Did you make sure that the incident with ID 4732 exists in XDR by following the below URL?

<YOUR_XDR_URL>/incident-view/overview?caseId=4732

[nithin.k]

Hi @gyldz ,

Yes it exists

[gyldz]

Hi @nithin.k ,

Sorry for the late response. Then, it sounds like a bug and you need to open a support ticket for that.