01-05-2021 12:45 PM
I have an issue where I have replaced the self-signed auto generated certificate in XSOAR, the problem is that when I reboot the server the web service doesn't seem to come up, there is no service listening on port 443.
Any help would be greatly appreciated.
01-05-2021 01:23 PM
Is the service not starting?
You might want to check the logs under /var/log/demisto/server.log and check the errors there, to better understand what prevents the service from starting
01-05-2021 01:41 PM
Thank you for the reply, I have checked there and can't find any reference to the http server, I will have a more through look and post what I see, but yes it does seem that the change in certificate is stopping the service from starting.
01-05-2021 01:48 PM
This article describes how to use a signed certificate for the HttpS communication with the XSOAR console
Please note that XSOAR web server is part other XSOAR service.
01-14-2021 10:01 AM
Apologies for the massive delay in getting back to you, I did follow the guide in the link and still it was overwriting the certificates on reboot, I still haven't found a way to make it work.
01-20-2021 02:26 PM
Did you check the server logs under `/var/log/demisto/server.log` right after the server restarts?
DId you find any errors or mention to the certificate there?
02-04-2021 02:48 PM
Please accept my apologies for the delay in getting back to you, I appreciate the help just been really busy, there is no mention of anything that looks like the webserver in the logs, I have a lot of telemetry errors but that is just about it.
I will generate the cert again and have a look right after as opposed to retrospectively and post the results.
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