XSOAR Integration with Cortex XDR

[Negar_Hajighasemi]

Hello,

we're trying to integrate Cortex XDR to our XSOAR, we already have the "Palo Alto Networks Cortex XDR - Investigation and Response" instance and we set the Starred incidents fetch window and the First fetch timestamp to 30 days (we even try to do 7 days) but the problem is that on Cortex XDR, there are some incidents from even 30 or more days ago, unfortunatly on the XSOAR only 2 incidents are fetched, one from today and the other one from 7 days ago.

Somebody has encountered the same problem? 
Thank you so much 

Best regards

[jqamruddin]

Hi, 

Can you post a screenshot of your integration settings?

Are you trying to fetch incidents longer than 30 days? 

Thank you!

[Negar_Hajighasemi]

Hi.

Thank you very much for your consideration.

Now it works perfectly.