Duplicate endpoint entries licensing?

[harrychanni]

in case we have duplicate entries of an endpoint in a disconnected state, will it chew our licensing?

[dfalcon]

Hi @harrychanni -

The official license allocation times can be found here:

https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-prevent-admin/cortex-xdr-prevent-over...

If you have duplicates, you will want to delete the older ones.  From a best practice standpoint, it would be great to understand why duplicates are there -- and try to remediate that situation.  

[Ignacio_Medina]

Hi!. we have the same issue. some endpoints appears duplicated, butin this cases, some times in same day.

What we can see difrent is the endpointID. endpoint name, agent version, user loged are the same...