12-14-2016 11:41 AM
Recently our company switched to Traps Endpoint protection. Still in learning mode, and triggered a exploit protection, from what appears to be a word doc. There is no upload to Wildfire, (thought I did manually retrieve the file and upload it). How do you all normally verify that it was a exploit and not a false positive?
12-15-2016 07:36 AM
Adding to what Michael already mentioned, the UI provides some visibilty to the event information, but not a complete one. Upon prevention, the agent also create a memory dump of the exploited process and that dump can be retrived from the ESM (using the "retrive data" button in the security event details) and can be analyzed to better understand the exploitation attempt. Our Support team can also assist with analyzing the event and providing next steps.
12-14-2016 12:01 PM
Thanks for the question.
Traps does not load exploit samples to WildFire (the way our NGFWs can/do).
The exploit prevention capabilities of Traps (EPMs) are injected into each process as it starts (Word, in this case) and detect and block expoitation attempts on the spot. If Traps identified a Word doc as the source of an exploitation attempt, it is safe to assume that it is a weaponized file... or one that was manipulated in some way that triggered an EPM.
The record of the exploitation prevention in the ESM backend will tell you what EPM was triggered. And it will give you some additional information about the event as well.
12-14-2016 12:16 PM
When you say "The record of the exploitation prevention in the ESM backend will tell you what EPM was triggered. And it will give you some additional information about the event as well.".
So you mean in the ESM console going to the Security Events tab, then going to "Exploits" under the "Notifications" section?
12-14-2016 12:25 PM
Yes... but under the "Preventions" tab, like the image attached.
12-14-2016 12:27 PM
We are actually in "learning" mode, so this wasnt prevented, but just a notification. But I was looking at the same screen. Thanks.
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