Impossible to uninstall by using the unistall password, version 4.2.39637

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Impossible to uninstall by using the unistall password, version 4.2.39637

L1 Bithead

Good day everyone,


we are still struggling because it's impossible to uninstall agents (at least from windows clients) using the normal unistall procedure and the uninstall password.


Usually the uninstall policy works fine (it also uses the unistall password, thus i guess the pass is ok).



Hello @FaacSI,


I beleive you meant to say version

Indeed this is a bug in 4.2.2, and it is now resolved in 4.2.3 which was released today, the bug detail from 4.2.3 release notes is as follow:

CYV-14380 Fixed an issue where you could not uninstall Traps despite having administrative privileges through fully enabled User Account Control (UAC). Now, the uninstaller evaluates UAC access when it performs a self-security validation step to ensure the uninstall command was initiated by an administrator with the necessary permissions.

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