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Multi-ESM behavior and the use of load balancer are mutually exclusive. If you choose to use a load balancer, be sure to set all ESM Servers to "Disabled" in ESM Console's Settings > ESM > Multi-ESM tab. This setting does not disable the ESM Servers as whole; ESM Servers set to "Disabled" on this screen continue to operate as normal except that they do not participate in the Multi-ESM algorithm.
If you fail to set the ESM Servers to "Disabled" in a load-balancer configuration, the consequece will be that endpoints learn about the serves as part of their regular heartbeat cycle and then might (depending on network topology) try to connect directly to an ESM Server instead of through your load balancer.
The Multi-ESM Algorithm
On each heartbeat, each endpoint:
Deployment without Load Balancer
Deployment with Load Balancer
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