For details on cookie usage on our site, read our Privacy Policy
Palo Alto Traps doesn't Support for Microsoft SQ1 processor for Surface X
- LIVEcommunity
- Discussions
- Cloud Delivered Security Services
- Endpoint (Traps) Discussions
- Palo Alto Traps doesn't Support for Microsoft SQ1 processor for Surface X
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Printer Friendly Page
- Mark as New
- Subscribe to RSS Feed
- Permalink
03-03-2020 04:18 AM
An error while installing the Palo Alto Traps.
The Error: - This installation package is not supported by this processor type, contact your product vendor.
As per Palo alto Traps, Support Intel & AMD processor only and I have Processor Microsoft SQ1 @3. 0 GHz, 3.0 GHz
How I can install Traps on Mircosoft processor or any other alternative to install the Traps for this kind of processor.
Following details of the system for Traps need to install
Model: Windows Surface Pro X - SQ1/8/256 M1501
Processor: Microsoft SQ1 @3.0 GHz 3.0 GHz
Operating System: Windows 10 Enterprise (64 Bit)
As I have multiple Surface pro X endpoints and they need to protect it with traps, the roadmap will be convincing to me at this point in time.
Accepted Solutions
- Mark as New
- Subscribe to RSS Feed
- Permalink
03-03-2020 07:59 AM
I had put on a support request when the Surface X was released. They told me its not compatible. Might have changed now. Check with support.
- Mark as New
- Subscribe to RSS Feed
- Permalink
03-03-2020 07:59 AM
I had put on a support request when the Surface X was released. They told me its not compatible. Might have changed now. Check with support.
Show your appreciation!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
