Removing old endpoints

[jimmy.gonzalez]

So having around 1300 physical endpoints in our environment, when a old machine is decomissioned, our desktop team doesnt always notify us, and soemtimes when a HD dies we simply surplus the machine.  That being said, we will put new hardware in place.  I have noticed our licensing count is now showing we are using more licenses than we have purchased, and its also saying there are more computers than we physically have (because its not releasing the old licenses).  Is there a way to set a time parameter, so if a machine hasnt checked in (in a set amount of time) that it releases the licenses and removes the machine?  I dont want to have to go in and do this manually....

[eduardo.fernandez · Accepted solution]

Hi,

In Traps 3.4 and earlier, it's not possible to configure an automatic license revocation when an endpoint is not connecting to the ESM for a period of time. You have to do it manually.

In Traps 4.0 is possible to configure an automatic license revocation when an endpoint is not connecting to the ESM for a period of time (90 days by default). In earlier versions is not possible, you should do it manually.

I hope it helps.

Regards !!

[eduardo.fernandez · Accepted solution]

Hi,

In Traps 3.4 and earlier, it's not possible to configure an automatic license revocation when an endpoint is not connecting to the ESM for a period of time. You have to do it manually.

In Traps 4.0 is possible to configure an automatic license revocation when an endpoint is not connecting to the ESM for a period of time (90 days by default). In earlier versions is not possible, you should do it manually.

I hope it helps.

Regards !!