Trap Issue with Linux Red hat 6

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Trap Issue with Linux Red hat 6

L4 Transporter

Certificate issue while installing the Trap agent on Red Hat 6.


I mean, while communicating the of agents between Palo Alto Trap and Linux Red Hat 6 a error massage is

Error HTTP Request failed due to an ssl error ssl exception error certificate verify failed.Linux error.jpg


L4 Transporter

Do you know if the certificate has been trusted?  See step 3 here:


You may have to pull down the cert and install it.  See example here:

David Falcon 
Senior Solutions Architect, Cortex
Palo Alto Networks® 

L1 Bithead

I've got the same problem and solved it this way:

  1. I upgraded the packages by yum upgrade
  2. Downloaded the GoDaddy Class 2 CA Root Certificate from 
  3. Added it to the repository 
  4. Restarted the Traps processes /opt/traps/bin/cytool runtime restart all
  • 2 replies
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