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Trap Issue with Linux Red hat 6
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03-17-2020 12:12 AM
Certificate issue while installing the Trap agent on Red Hat 6.
I mean, while communicating the of agents between Palo Alto Trap and Linux Red Hat 6 a error massage is
Error HTTP Request failed due to an ssl error ssl exception error certificate verify failed.
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03-31-2020 07:23 PM
Do you know if the certificate has been trusted? See step 3 here: https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin/get-started-with-cortex-xdr...
You may have to pull down the cert and install it. See example here:
https://blog.confirm.ch/adding-a-new-trusted-certificate-authority/
David Falcon
Senior Solutions Architect, Cortex
Palo Alto Networks®
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06-22-2020 07:57 AM - edited 06-22-2020 08:03 AM
I've got the same problem and solved it this way:
- I upgraded the packages by yum upgrade
- Downloaded the GoDaddy Class 2 CA Root Certificate from https://ssl-ccp.godaddy.com/repository/?origin=CALLISTO
- Added it to the repository https://manuals.gfi.com/en/kerio/connect/content/server-configuration/ssl-certificates/adding-truste...
- Restarted the Traps processes /opt/traps/bin/cytool runtime restart all
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