09-24-2018 04:50 PM - edited 09-24-2018 05:07 PM
I've got the 5.0.3 client working on Mojave at the moment, but I'm not sure if the latest 4.1 client works if you aren't using the TMS.
Actually I have to make some modifications with this, as I just tested it with a clean beta install that hadn't seen the install yet. While the existing install started working last week with my personall install, trying to do a clean install still leaves you with a message that Mojave is too new to get installed.
Tomorrow I'll attempt to do another transition will bringing a working install into Mojave and see if it works like that; hopefully PA releases a supported update shortly.
09-25-2018 07:19 AM
Palo Alto should be releasing a compatible agent after QA testing against the GA release of Mojave.
09-27-2018 05:29 AM
I'm going to attempt to reinstall the agent, but this is the state of the Traps 188.8.131.526 agent after upgrading to macOS Mojave on my workstation.
09-27-2018 05:30 AM
Palo Alto Networks will release a compatible version once QA is complete with final testing against GA release of 10.14
09-27-2018 08:13 AM
Just got an update notification for Traps Agent 184.108.40.2060, which appears to support macOS Mojave GM.
09-27-2018 12:05 PM
how did you get the update?
09-27-2018 12:08 PM
The updated installer is now an option when you create a new install package. Remember that all of your older install packages (OSX installer) will no longer work. As well, you can do a bulk upgrade of your endpoints, and monitor the upgrade via the 'Action Tracker' tab.
09-27-2018 12:10 PM
I created the installer and tried to upgrade manually.It installed but the exploit and malware protection is still grayed out. Should i unistall and do a clean install after that?
09-27-2018 12:11 PM
uninstall/re-install would be advised. Should you still have an issue, please reach out to Palo ALto Networks support.
09-27-2018 12:13 PM
thank you will do
09-27-2018 12:48 PM
For all concerned on this thread.Unstalling and reinstalling from stratch worked.It reports correctly as well on the cloud portal.
09-27-2018 12:49 PM
Thank you for the update and confirmation!
09-27-2018 12:51 PM
My pleasure feel free to share your experiences as well.
09-27-2018 12:59 PM
Where do you see the 5.0 agent? When I go to Support.paloaltonetworks.com and go to my Advanced End Point Protection and click on Software/Downloads, it still only shows me 4.2.1 as the latest package to download. Thanks.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!