02-13-2020 08:51 AM
I´d like to check with you for the following:
I initiated an upgrade on a couple of endpoints from the TMS and this task was hanged "In progress" for about 7 days, after this time the task changed to failed.
Do you know if there´s a timing out of 7 days for an upgrade task?
03-06-2020 07:49 AM
I have that also and I think it has to do with Traps not being able to check-in with the device right away. It seems to have a problem with that as in not moving on to the next one and coming back to it. It would be nice if there was a way to cancel jobs that are hanging instead of just having to wait for it to fail.
03-31-2020 07:41 PM
All environments have either been or will soon be upgraded to Cortex 2.0. If you experience the same challenge after your upgrade, please reply and I will log a feature request. No other feature requests are being accepted for TMS.
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